I take complex B2B systems from problem definition to live production — as the product manager and, when it counts, the engineer. Founder of Engage Experts and Prodbod.
I'm a technical founder and Technical Product Manager and hands-on delivery lead with 25+ years' experience turning complex ideas into working products. My background spans fintech, contact centres, and emergency services — always focused on clarity, speed, simplicity, and reliability.
Unlike most PMs, I can build what I design — from architecture to deployment. Unlike most CTOs, I still care deeply about the user experience and the moment a customer clicks.
I've spent my career designing and shipping complex systems long before 'Product Management' had a name. Through our chosen technology delivery partner, I've delivered mission-critical systems for emergency services and financial clients — often as a one-person product team.
Today, with Prodbod.ai, I help founders and small teams move from idea → validated product → investor-ready traction, blending strategy, architecture, and rapid technical execution.
Most PMs coordinate. I build. Most technical product leads delegate. I join founders in the trenches.
I'm not a 'slide-deck technical product lead'. I map opportunities, architect MVPs, and ship products — ensuring every step makes commercial sense.
For early-stage startups, that combination is gold:
It's not about doing more work — it's about doing the right work, faster.
Product consultancy for AI-built products · 2026–present
Helps founders building products with AI keep them problem-led and product-focused while retaining ownership of their IP, code and roadmap. Works directly with founders and teams to define problems, shape MVPs, test assumptions and take products from concept to investment or production readiness. Launched through a regional fintech accelerator programme.
prodbod.ai →Delivery consultancy · 2016–present
Boutique consultancy delivering contact centre platforms, fintech systems and complex operational software for SMEs and start-ups — end to end, from problem definition and technical design through build, integration and live operation. Includes Launchpad, a programme taking early-stage founders to a stable, production-ready technical foundation quickly and affordably.
engageexperts.co.uk →Product family · 2025–present
A family of separately deployed services built by Engage Experts for any business, with signed inter-service authentication and a full audit trail throughout. Built through multiple-AI curation and coordination: AI build tools work against contract-first specifications with controlled, anonymised access to development data, so every change is tested live and verified before it ships.
ee.Platform
Hosted control plane: authorisation capture, approvals and the commercial surface
ee.Agent
On-premises execution arm for platform apps, integrated with the client's AD and relevant data sources
eePR
Compliance-grade password reset: on-prem reset with off-network four-eyes approval and TOTP
ee.Messaging
Hosted outbound SMS hub with dual providers, queue-backed with escalating retry
ee.Pay
Phone payments by Open Banking: the customer approves in their own banking app, no card data enters the call, so the phone channel sits outside PCI DSS scope. Embeds in any web CRM or by API; retail and reseller models; hash-chained audit record on every transaction
ee.Portal / ee.Reports
Web reporting portal with enterprise identity; the central UI for the family
eeScripting
New-generation agent scripting focused on current contact centre challenges. Imports scripts from several legacy applications and brings the rest of the family — ee.Postcode, WF3, ee.Pay — into one agent platform
ee.PAM
Privileged Access Monitor for privileged-access oversight
ee.Postcode
Postcode and address lookup service, consumed by ee.Pay and eeScripting. Available for integration into any existing tool
eeMailForwarder
Mail forwarding service
Jobbie
AI assistant answering questions on portal data and WF3 job behaviour
Field-service dispatch · 2025–2026
Defined and built end to end, replacing the client's Workflow system and consolidating a second platform into one app. Replaced spreadsheet processes with job dashboards, real-time SLA tracking, automated engineer assignment and an AI-assisted component that removes manual effort, taking the client from ~50% to full operational capability. Contract-first engine and API documentation kept the build specified, testable and auditable; validated by parallel runs against the legacy system. Product discovery and a shared problem language refocused a stalled project into a coherent MVP scope. Consumes ee. Platform Family services. A further platform consolidation is in development.
Product discovery · 2025
Commercial team project identifying and quantifying an underserved gap in global recruitment.
The problem: bad hires cost UK businesses £30k+ each, while the right hire lifts overall team performance.
Validated the opportunity through primary research with HR professionals and market research, with regulatory complexity around GDPR and AI governance creating both barriers to entry and competitive advantage for compliant players.
Built an MVP demo leveraging the client's existing tech stack, minimising investment while strengthening their digital moat. Delivered strategic recommendations and go-to-market positioning for the SME segment.
Product strategy · 2025
Repositioned an indie streaming service using dual-track agile and customer-centric design. Defined a roadmap to lift trial-to-paid conversion from 32% to 40%.
Start with user outcomes.
Prioritise before building.
From strategy to deployable code.
Feasibility and cost clarity from day one.
Fewer hand-offs, faster feedback.
Ship in weeks, not months.
If you're a founder looking for a technical product lead — or a team that needs a working product, not just a plan — let's talk.
hello@prodbod.ai · Leeds and Suffolk, UK